A couple of weeks ago I got the Mr. Show season 2 DVD set from my friend Rich. I was very happy because I love the show. I watched the episodes on disk 1 now and then to kind of stretch them out and not get through the whole set in a weekend.
The other night I finished disk 1 and put in disk 2... except when I put in disk 2, it was disk one. I looked at the DVDs and saw that my set had two copies of disk 1. No disk 2. Dammit.
So it's been about three weeks and of course I don't have the receipt any more. Best Buy's little sign says they only accept opened DVDs in exchange for the same item and a receipt is required.
Has anyone had this happen to them? If so, I need ideas on how to get disk 2 of this set. I have thought about buying another copy of the set and then using that receipt to return this one, but since it is opened they would only exchange it for another set, leaving me with two sets. There has to be a way to avoid that and I have a feeling one of you smart folks can tell me how.
Posted by Xkot at September 19, 2003 04:08 PM | Speak It | TrackbackGo back to Best Buy, sans receipt, show them the duplicate discs. If they refuse to replace it, demand to see the manager. Just keep going higher up in the food chain until you get what you want. This is not a case of something you borked, it is clearly defective and all you're asking for is a replacement. If they don't do it, have them on the front page of whatever rag passes for a newspaper in that town. Retail managers HATE publicity.
Posted by: Sekimori on September 19, 2003 04:21 PM - linkYeah, I mean it was a freaking gift, I can't exactly have the reciept in that case. Maybe I'll do that. Just have some coffee so I'm nice and wound up and go take it out on whoever won't fix it for me.
Posted by: Xkot on September 19, 2003 04:24 PM - linkYou could even try a little logic:
"As you can see here, I have two Disk 1's. Now, if I were really trying to cheat you for a new set with a Disk 1 and a Disk 2, then that would mean that somewhere, I've got two Disk 2's hanging around just so I could have faked this set of Disk 1's. Now, why on Earth would I want one Disk 1 and three Disk 2's?"
Posted by: secret asIAN man on September 19, 2003 07:58 PM - link